Today, environmental forces are causing drainage designers and manufacturers to undergo large-scale evaluations. Great emphasis is being placed on those in the industry to pioneer improved environmental drainage products. This type of revolutionary event opens the doors of opportunity and provides innovators, like Sun Drainage, the ability to reinvent key areas of the industry, which we have done in a variety of ways.
After carefully listening to industry professionals — engineers, building owners, and contractors — the reoccurring problem of suppliers’ logistics became an ongoing theme. It appears that many providers are reducing inventories and cutting corners in order to increase profits. Customers complained of too many back orders, incomplete orders, missed delivery times and, most importantly, the lack of plain old customer service.
